Russ Pilkington-Flinn

Russ Pilkington-Flinn

Client Experience Manager and Executive Assistant to CE

Russ plays a pivotal role at Gallaway Cook Allan, leading our Marketing and Client Services team, serving as Board Secretary, and providing executive support to our Chief Executive, Jase Tibble.

With a passion for simplifying processes, Russ challenges the status quo - asking why things have always been done a certain way then finding smarter, more efficient solutions. Russ drives our efforts to understand what makes us the “firm of choice,” engaging with clients to uncover their needs and enhance their experience.

A natural storyteller, Russ brings our brand to life across every touchpoint, ensuring our values and vision resonate with clients and colleagues alike.

Russ is deeply committed to people. Whether supporting leadership or collaborating with team members, Russ works tirelessly to identify individual needs and create opportunities for growth, helping everyone be the best they can be.

BSc (Hons)